Refunds/Cancellations Policy
At Verma Sons, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a straightforward Refunds/Cancellations policy to make your shopping experience as convenient as possible.
Cancellation of Orders
Many items available on pleasingpick.com are not covered under the return policy. For more information, please contact the company's support team.
The item customers is purchasing from pleasingpick.com are requested to make a video while unboxing the original packaging of the delivered items. This video may be useful for the return and exchange of your items.
You may cancel your order within 2-3 days of placing it, provided that the order has not yet been processed or shipped. To cancel your order, please contact our Customer Support team immediately at support@pleasingpick.com.
Refund Process
Upon cancellation or return of an eligible item, a refund will be initiated to the original payment method used for the purchase. Please note that it may take 5-7 working days for the refunded amount to be credited back to your bank account, depending on your bank's processing time.
Eligibility for Refunds
Refunds are applicable under the following conditions:
Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 2-3 days of receiving your order to arrange for a return and refund or replacement.
Incorrect Orders: In the event that you receive an incorrect order, please notify us within 2-3 days of receiving the order. We will arrange for the correct item to be sent to you or provide a refund upon return of the incorrect item.
Change of Mind: If you simply change your mind about a purchase, we accept returns within 2-3 days of delivery. However, please note that return shipping costs may be deducted from your refund, and the item must be returned in its original condition and packaging.
Non-Refundable Items
Please note that certain items are non-refundable, including:
- Gift cards
- Downloadable software products
- Perishable goods
- Personalized or customized items
Contact Us
If you have any questions or concerns regarding our Refunds/Cancellations policy, please don't hesitate to contact our Customer Support team at support@pleasingpick.com.